Terms & Conditions

Please understand and consider our policy before settle your payment. 

  • We do not accept any cancellation for pre-order products and down payment is not refundable for whatever reasons 
  • Some products are fragile and possible to get damaged during international transport.Therefore we cannot guarantee that you will receive product in perfect condition. Once you got any broken/damaged. Please contact us asap we will try our best to support and provide the new replacement parts ( If it's possible to, It also depends on manufacturer considering ) 
  •  If buyer want to exchange/return items. It's your responsible for shipping cost.
  • Some products are possibility to postpone the shipment/release date. So please wait until it released out

Thank you for your trust and support 
-SenseiToy